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Privacy Policy

  1. Introduction

Welcome to EnergyOnlinePayment.com (hereinafter referred to as "we," "us," or "our"). At EnergyOnlinePayment.com, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website, products, and services.

By accessing or using EnergyOnlinePayment.com and its services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

  1. Information We Collect

2.1. Personal Information

We may collect personal information from you when you use our services. This includes but is not limited to:

2.2. Usage Information

We may collect non-personal information about your use of our website and services, such as:

  1. How We Use Your Information

We use the information we collect for the following purposes:

3.1. Providing Services

We use your personal information to provide energy and gas billing services to you, including processing payments, generating invoices, and maintaining your account.

3.2. Customer Support

We may use your contact information to respond to your inquiries, provide customer support, and communicate with you about your account or our services.

3.3. Improving Services

We use data analytics to improve our website and services, customize your experience, and enhance our offerings.

3.4. Marketing and Promotions

With your consent, we may use your contact information to send you promotional and marketing communications. You can opt out of these communications at any time.

3.5. Legal Obligations

We may use your information to comply with legal obligations, such as tax reporting and fraud prevention.

  1. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

4.1. Service Providers

We may share your information with third-party service providers who assist us in providing our services. These providers may include payment processors, hosting services, and customer support platforms.

4.2. Legal Requirements

We may disclose your information when required by law or in response to legal requests, such as court orders or subpoenas.

4.3. Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

  1. Security

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  1. Your Choices

You have the following choices regarding your information:

6.1. Access and Correction

You can access and update your personal information by logging into your account or contacting us at support@energyonlinepayment.com.

6.2. Opt-Out

You can opt out of receiving marketing communications by following the instructions in the communication or contacting us at support@energyonlinepayment.com.

6.3. Deletion

You can request the deletion of your account and associated personal information by contacting us at support@energyonlinepayment.com. However, please note that we may retain certain information as required by law or for legitimate business purposes.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

EnergyOnlinePayment.com Email: support@energyonlinepayment.com Phone: +1 (888) 258-9285

  1. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on our website with an updated effective date.

Please review this Privacy Policy periodically to stay informed about how we are protecting and using your information.